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Oliver Buchannon
Rob Volpe

Empathy, kindness, compassion are my core values. Author of award-winning self help book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Founder of insights & strategy firm Ignite 360. Gay, married, lives in SF with husband and 3 cats.

finding joy

+12

Disco Divas, Quad Gods and the Moment I Almost Fell Off My Bike

Feb 22, 2026

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18 min read

Disco Divas, Quad Gods and the Moment I Almost Fell Off My Bike

Plus: celebrating 4 years of the book, empathy vs. religion, and what I've been reading (and baking)

Rob Volpe
Rob Volpe

empathy

+11

How to Stay Informed Without Losing Your Mind, or Your Empathy

Feb 16, 2026

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16 min read

How to Stay Informed Without Losing Your Mind, or Your Empathy

A guide for Highly Sensitive People — and honestly, for all of us right now

Rob Volpe
Rob Volpe
When the World Feels Like Too Much to Bring to Work

Jan 26, 2026

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9 min read

When the World Feels Like Too Much to Bring to Work

How leaders can support their teams after violence, fear, and deeply unsettling news.

Rob Volpe
Rob Volpe

empathy

+19

A Naughty & Nice List Through an Empathy Lens

Dec 21, 2025

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19 min read

A Naughty & Nice List Through an Empathy Lens

A year-end reflection on empathy, humanity, and the choices we make.

Rob Volpe
Rob Volpe

empathy

+10

The Empathy Behind a Salty Cookie (and Other Holiday Surprises)

Dec 7, 2025

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9 min read

The Empathy Behind a Salty Cookie (and Other Holiday Surprises)

What I learned about my own judgment, how it can get in the way — and what we can all do at our next holiday gathering and every day.

Rob Volpe
Rob Volpe

empathy

+9

When the Table Goes Quiet: How to Rescue Holiday Conversations

Nov 23, 2025

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13 min read

When the Table Goes Quiet: How to Rescue Holiday Conversations

A simple breath, a few empathy moves, and a game to keep your holiday table human.

Rob Volpe
Rob Volpe

empathy

+9

The Only Thing We Have to Fear... Is the Story Fear Tells Us

Nov 20, 2025

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14 min read

The Only Thing We Have to Fear... Is the Story Fear Tells Us

Empathy shines a light to guide us out of the darkness of fear generated by the Fear Industrial Complex

Rob Volpe
Rob Volpe

empathy

+4

Looking Out the Window: Why Presence is Key to Building Empathy

Oct 17, 2025

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10 min read

Looking Out the Window: Why Presence is Key to Building Empathy

A ten-minute cab ride in New York taught me more about human connection than a week of scrolling ever could.

Rob Volpe
Rob Volpe

empathy

+3

Bridging the Divide: What It Really Takes to Overcome Our Differences

Oct 5, 2025

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11 min read

Bridging the Divide: What It Really Takes to Overcome Our Differences

Even as most Americans say we’re too divided to solve our problems, the data shows something hopeful — we still see one another as human. Empathy is how we cross back over.

Rob Volpe
Rob Volpe

empathy

+4

Disconnection Is Easy. Empathy is Hard

Sep 13, 2025

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15 min read

Disconnection Is Easy. Empathy is Hard

Archetypes, assassination, and accountability — three stories showing why empathy is the edge we need now.

Rob Volpe
Rob Volpe

empathy

+2

What Kind of Friend Are You, Really?

Aug 24, 2025

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15 min read

What Kind of Friend Are You, Really?

Friendship is where empathy gets real — sometimes we nail it, sometimes we miss. Take the quiz and uncover your default empathy style.

Rob Volpe
Rob Volpe
Why ‘Why’ is Hurting Your Conversations - And What to Ask Instead

Aug 10, 2025

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8 min read

Why ‘Why’ is Hurting Your Conversations - And What to Ask Instead

PLUS: Your Inner Critic and a Whyless Wednesday Challenge

Rob Volpe
Rob Volpe
Empathy's Dark Side: A Field Guide to Missing the Point

Aug 3, 2025

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15 min read

Empathy's Dark Side: A Field Guide to Missing the Point

Exposing Toxic Empathy and Why Paul Bloom Might be Facepalming

Rob Volpe
Rob Volpe
Surfing, Rogan and Redemption: Two memoirs that hit hard

Jul 25, 2025

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11 min read

Surfing, Rogan and Redemption: Two memoirs that hit hard

PLUS: a Video Option too!

Rob Volpe
Rob Volpe

empathy

+2

Struggling to Listen?  3 Tips to Help You Hear More

May 21, 2025

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12 min read

Struggling to Listen? 3 Tips to Help You Hear More

PLUS: A real kneecapper! And more...

Rob Volpe
Rob Volpe
About That Time I Lost My Cool

Mar 10, 2025

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11 min read

About That Time I Lost My Cool

Plus: Going Full Julia Sugarbaker and Elon Weaponizing Empathy

Rob Volpe
Rob Volpe
How I Know I Am Still Here

Feb 19, 2025

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10 min read

How I Know I Am Still Here

PLUS: An empathy building exercise and how to support people in need

Rob Volpe
Rob Volpe
I think, I feel, I believe

Jan 20, 2025

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12 min read

I think, I feel, I believe

PLUS: Waffles, the Irony and Difficult Conversations

Rob Volpe
Rob Volpe
How Setting Intentions Saved Me

Dec 19, 2024

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14 min read

How Setting Intentions Saved Me

PLUS: Gift Suggestions, the Holiday Tension Continues and The Year in Review

Rob Volpe
Rob Volpe
What Should I Say Now?

Nov 17, 2024

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10 min read

What Should I Say Now?

Navigating Thanksgiving Tension with a Game + Reconnecting with Lost Relationships

Rob Volpe
Rob Volpe
How Are You Feeling About It?  Me Too.

Nov 3, 2024

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9 min read

How Are You Feeling About It? Me Too.

PLUS: Election Anxieties on Both Sides + How to Discuss It without Losing It

Rob Volpe
Rob Volpe
'All I Got Was a Rock'

Oct 21, 2024

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14 min read

'All I Got Was a Rock'

PLUS: 3 Words That Make a Difference; Teens + Empathy; Bring Your Cat to Work Day

Rob Volpe
Rob Volpe
The Impact of Empathy

Oct 6, 2024

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14 min read

The Impact of Empathy

Car Crashes, Hurricanes, Politics and Business

Rob Volpe
Rob Volpe
Warning: Parenting is Hazardous to Your Health?

Sep 21, 2024

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9 min read

Warning: Parenting is Hazardous to Your Health?

Plus: Teens & Empathy; Live in ATL and Marin Soon!

Rob Volpe
Rob Volpe
IRL Empathy Sparking an Act of Compassion

Sep 9, 2024

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11 min read

IRL Empathy Sparking an Act of Compassion

Plus: Does EQ Trump IQ? and Back to School Thoughts

Rob Volpe
Rob Volpe
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Reading Between the Lines with Rob Volpe

Reading Between the Lines with Rob Volpe

"Reading Between the Lines" is designed to deliver of-the-moment insights into human behavior and empathy, drawn from the world of marketing research; practical and tactical tips on using the skill of empathy in everyday life; and exclusive updates to keep my community close on a biweekly basis.


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