- Reading Between the Lines with Rob Volpe
- Posts
- What Should I Say Now?
What Should I Say Now?
Navigating Thanksgiving Tension with a Game + Reconnecting with Lost Relationships
Table of Contents
→ What Should I Say Now?
→ Reconnecting with Lost Relationships This Holiday Season
→ Q&A: Lifeology Enhances Holiday Table Talk
→ Keeping the Love Alive for Human Insights
Hi! Hope you are having a great day!
Thank you all for subscribing and welcome to the new members! I’m glad you are here.
The connection we have with people is strengthened through empathetic communication. Please share this email with someone you know who might be interested.
And please email me your thoughts, questions and topics you’d like to explore with me.
As always, a quick reminder of what you can expect in each edition of Reading Between the Lines…
My thinking is here in the newsletter. Links are for diving deeper.
I strive to deliver ‘news you can use’.
I also share insights into human behavior and topics I’m thinking about.
I include amusing or interesting “slice of life” moments.
The Q&A feature is based on questions that come up in conversation - please send me your questions!
I’d like to hear your thoughts- ‘reply’ to this email or reach out directly to: [email protected]
What Should I Say Now?
“I really don’t want to face my Dad at Thanksgiving,” a 30-something man admitted to me at the start of November. “He is a real ________ supporter. I don’t want to have the conversation. I’m trying to decide if I should even go to my parents for the holiday or not.”
This wasn’t the only conversation I’ve had with people deciding what to do at Thanksgiving this year. The ballots may have been counted but the divisiveness of the issues at the heart of the election remain.
If only we could return to the fabled make-believe time when the biggest fight at the holidays was over who gets the turkey leg, the last piece of pie or the favorite recliner.
Now, if we do choose to get together with family, we have to figure out how to navigate conversations, either avoiding or addressing the election results. It’s so raw and recent I’m not sure how it can be avoided.
Last time I shared some tips on how to have conversations with people after the election. Those suggestions: respect, affirm, understand and breathe, remain just as valid today as two weeks ago.
Rather than sidestepping the conversations, using empathy-building tools can help you navigate the discussion without it devolving into the equivalent of a food fight. Plus, Lifeology is back - a conversation game the whole family can play to bring both lightness and deeper connection at any gathering.
Tip #1: Self-Awareness is Key
Start by tuning in to yourself. When someone makes a comment that triggers you, ask: What’s happening in my mind? Are old patterns or reactions showing up? Recognizing these tendencies can help you modify your own behavior. Remember, you always have a choice.
Tip #2: Take a “Curious Breath”
Meet the curious breath, a grounding technique that can be a game-changer. When someone says something that raises your hackles, take a deep breath and focus on creating space in your mind. This breath is your mental “pause button,” allowing you to settle into a place of curiosity and think, “What’s my best next step here?”
Tip #3: Respond, Don’t React
Now that you’ve created some mental space, aim to respond rather than react. Quick, knee-jerk reactions are what usually send holiday conversations down a rough path. Whether the discussion is IRL (in real life) or URL (online), a thoughtful response can make all the difference between a civil chat and a food fight. Remember: respond, don’t react.
Tip #4: Ask for Empathy
Don’t hesitate to ask the person you are speaking to if they can see the topic from your perspective. This approach can be useful to move the conversation from an entrenched position of opposition to one where the personal concern is in the open and can be addressed.
Tip #5: Don’t Ask ‘Why’; Use “Tell Me More About That”
The question ‘why’ puts us on the defensive. It has ever since we were little and it followed us like some dark shadow into adult life. Reframe questions by using “who” “what” “where” “when” and “how”.
And if you need to get more information, “tell me more about that” is a simple follow-up question that creates space for people to share more. That helps you better understand where they are coming from.
Tip #6: Integrate into Understanding
Just because your cousin loves stuffing instead of dressing doesn’t mean they’re wrong. Integrating into understanding is all about making room for different ways of seeing the world. Empathy is about openness, not winning points. Be curious about their perspective, and you may just learn something new—about them, or even about yourself.
Use phrases like, “I can see your point of view,” or “I imagine that felt…” to help the other person feel acknowledged and that you do indeed, understand where they are coming from.
And there might still be time to call in Leslie Jones, as suggested in this Daily Show segment from last year.
Reconnecting with Lost Relationships This Holiday Season
The joy and warm feelings during the holidays can bring up nostalgic memories and a desire to reach out with people you may have lost regular contact with. I stopped by Good Things Utah recently to talk about how to go about it. During the segment I also shared a story about my own reconnection with a good friend where the circumstances of live took us in different directions.
Q&A: For all the time it takes to prepare, everyone eats so fast and then its over. I’d like us to talk more and extend the holiday dinner. How can I improve the conversation at the holiday table?
Great question! One way to slow the meal down and increase the conversation is to play a game.
In fact, the need for a fun way for people to build connections was the impetus for the creation of Lifeology - a game that Ignite 360 and now Dig Insights uses to bring marketers close to their consumers. People really enjoy playing and we regularly get asked if there’s an “at-home” version available. Not quite, but it prompted us to develop a holiday edition.
And now that’s been updated with more questions for the group to chew on and digest at any gathering - friends or family!
The Lifeology Holiday Edition is especially great for getting everyone at the table involved in a way that’s fun, open, and encourages a little self-reflection which is where we really find the connection points.
Download the game and print it out.
Here’s how to play:
Step 1: Set Up the Game
After you’ve downloaded the game, take the print out and cut out the questions. Feel free to add more questions if you’d like. Keep it light and fun, but feel free to include questions that nudge people to share meaningful thoughts and reflections.
Step 2: Ask a Question, Everyone Answers
Take turns drawing a question from the pile. One person asks the question and gives their answer. Then, everyone answers that same question. Be sure to listen to the answers and ask whatever natural follow-up questions come to you if you’d like to know more. Remember, “tell me more about that” is a great phrase to make that happen.
Step 3: Keep Going
After everyone answers, another person draws a new question and everyone answers that question. Keep going until either the dessert or the questions are gone!
JUST IN CASE: Dealing with Tough Topics
While the questions in the game are not intended to provoke confrontation, you never know what might come up. If a delicate or complex topic arises, remind people to respect everyone’s right to have an opinion. Then give a spin to the discussion - ask everyone to share their view and then, here’s the twist—ask them to share one thing they appreciate or respect about another person’s perspective that is different from their own. Sometimes, just taking a moment to consider someone else’s side and articulate it helps people feel heard, which paves the way for more productive conversation.
If you happen to share any photos or video of the gameplay on social media, please tag me - @Empathy_Activist on IG and @EmpathyActivist on TikTok.
Now, let’s pass the potatoes, defuse the conversations and may the only curious breathing be about how to fit in another slice of pie. Happy Thanksgiving!
The Insightful Inspiration Podcast
How do you keep the inspiration alive? I had a delightful and insightful conversation recently with insights industry veteran Isabelle Landreville on her podcast about how to keep motivated when you are well into your second or third decade in a career.
I hope you liked this edition.
Please help spread the word - pass this newsletter along to someone you know that might also enjoy it. Either forward this email or invite them to subscribe at the click of the button below.
Reading Between the Lines delivers of-the-moment insights into empathy and human behavior; expect practical tips on using the skill of empathy in everyday life and exclusive updates to keep my community close. All on a biweekly basis.