empathy
+12

Jul 5, 2026
•
7 min read
Why 95% of us think we're self-aware and how 85% of us are mistaken. Plus: a follow-up on the TDS conversation


"Reading Between the Lines" is designed to deliver of-the-moment insights into human behavior and empathy, drawn from the world of marketing research; practical and tactical tips on using the skill of empathy in everyday life; and exclusive updates to keep my community close on a biweekly basis.